arteman (arteman) wrote in changelog,
arteman
arteman
changelog

[ljcom] r12103: LJSV-1484 Hardcoded support forum notifi...

Committer: azateev
LJSV-1484 Hardcoded support forum notifications via email for end-user
U   trunk/bin/upgrading/en_LJ.dat
Modified: trunk/bin/upgrading/en_LJ.dat
===================================================================
--- trunk/bin/upgrading/en_LJ.dat	2012-06-13 14:56:06 UTC (rev 12102)
+++ trunk/bin/upgrading/en_LJ.dat	2012-06-14 08:37:19 UTC (rev 12103)
@@ -4921,6 +4921,89 @@
 notification.sms.usernewentry_comm|staleness=1
 notification.sms.usernewentry_comm=User '[[user]]' posted in community '[[journal]].' [[mobile_url]]
 
+notification.support.reply.request.body.html<<
+
+
+Dear [[username]],
+<br/><br/>
+Below is [[reply_type]] to your support question regarding "[[subject]]" ([[urlauth]]).
+<br/>
+<div style="margin:10px; border:3px solid #00C000; padding:10px;">
+[[faqref]]
+[[reply_text]]
+</div>
+[[closeable]]
+<br/><br/>
+If you are having problems using any of the links in this email, please try copying and pasting the *entire* link into your browser's address bar rather than clicking on it.
+<br/><br/>
+--<br/>
+LiveJournal Team<br/>
+[[siteroot]]
+<br/><br/>
+[[bogus_note]]
+.
+
+notification.support.reply.request.body.plain<<
+
+
+Dear [[username]],
+
+Below is [[reply_type]] to your support question regarding "[[subject]]"
+([[urlauth]]).
+======================================================================
+[[faqref]]
+[[reply_text]]
+
+======================================================================
+[[closeable]]
+If you are having problems using any of the links in this email, please try copying and pasting the *entire* link into your browser's address bar rather than clicking on it.
+
+--
+LiveJournal Team
+[[siteroot]]
+
+[[bogus_note]]
+.
+
+notification.support.reply.request.closeable.html<<
+Did this answer your question?<br/>
+<a href="[[closeurl]]">YES</a> (request will be closed automatically)
+<br/><br/>
+<a href="[[urlauth]]">NO</a> (leave a comment with additional details)
+<br/><br/>
+.
+
+notification.support.reply.request.closeable.plain<<
+Did this answer your question?
+YES (request will be closed automatically):
+[[closeurl]]
+NO (leave a comment with additional details):
+[[urlauth]]
+
+.
+
+notification.support.reply.request.faqref.html<<
+FAQ REFERENCE: [[faqname]]<br/>
+[[faqurl]]<br/>
+<br/>
+.
+
+notification.support.reply.request.faqref.plain<<
+FAQ REFERENCE: [[faqname]]
+[[faqurl]]
+
+.
+
+notification.support.requester=Пользователь
+
+support.request.answer=an answer to
+
+support.request.comment=a comment on
+
+notification.support.bogus_email.note=Replies to this address are not monitored. To reply to your request, use the links above.
+
+notification.support.reply.request.subject=Re(#[[request_id]]): [[subject]]
+
 notification.support.submit.request.body.html<<
 Dear [[username]],
 <br/><br/>

Tags: arteman, azateev, dat, ljcom
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